Our latest news, inspiration and blog posts


Customer expectations never stop shifting and 2025 is no exception.

Echo-U is growing – and we’d love you to be part of it!

Balancing Costs and Customer Expectations

Summer Planning for Winter Success: Echo-U’s Guide to maximising your Christmas Peak

Old friends, new purpose.

Loyalty, Retention, and Advocacy Drive Revenue Growth.

IT tickets don’t keep to business hours – and neither do we.

Volunteer, show up and magic happens

Don’t let unexpected disruption impact your customer experience

Echo-U Shortlisted for People & Work Award

There’s nothing quite like Newcastle in the sunshine

Let’s raise a glass to female entrepreneurship!

Empowering Women Through Smart Works: Echo-U’s Clothing Donation Drop-Off

Read our candid view on the Great AI scramble.

It’s a 10 / 10 – Congratulations to Wallsend Boys Club U16’s Yellows Players & Coaches!

If You Want to Know How to Attract & Retain Great People, Look to Echo-U

Echo-U Celebrates World Environment Day with Eco Packaging client

Supporting the next generation: Donating pre-loved football boots to our community







