Echo-U Customer Service Outsourcing & Contact Solutions
Bespoke Customer Contact Solutions
The secret to our success is simple: we have great communicators who love engaging and building rapport with your customers, whether we’re tracking a parcel or answering a technical helpline we echo your brand and deliver a great customer experience. Your bespoke customer contact solutions could include:
Customer acquisition, destination tracking, sales, retention, satisfaction, insight.
SOCIAL MEDIA CONTACT
Social Media Chat, Web Chat,
In App Support, E-mail.
VALUE ADDED SERVICES
Flexible overflow, disaster recovery, strategic consulting, in-sourcing and out-sourcing.
Blended solutions across all the channels your customers demand
Welcome to the Echo-U News Blog.
Find out the latest company news and read our sector thoughts and industry insights.
Established in 2001, we’ve become the UK’s leading customer contact outsourcer in many sectors including:
• Parcel delivery logistics
• Financial Services
• Government & social services
• Technology & software
• Charity & fundraising
What our customers say
level of service”
“The results have exceeded
expectations, the clarity of feedback is truly a skill”