Echo-U Celebrates World Environment Day with Eco Packaging client.

We are so proud to work with a pioneer in the eco-packaging industry. Our brilliant client provides 100% compostable, recycled, and recyclable eco-packaging for a variety of businesses. Their focus has always been on leading the field and making it easier for catering customers to switch to sustainable packaging solutions.

When they approached Echo-U for customer service support,hashtagthey were already consistently delivering superior products and exceptional personal service to their customer base. They were looking for a partner to complement their approach.

At Echo-U, we demonstrated our ability to uphold those high standards and seamlessly integrate into their systems. Whether their customers prefer to order online, via email, or by phone, our friendly team ensures on-brand, engaging, and valuable interactions to make the buying process a breeze.

Our approach at Echo-U is to ‘get under the skin’ of each business we work with. An in-depth understanding of our eco-packaging client has enabled our team to grow and handle a broader range of tasks, including: managing inbound customer inquiries and orders; processing payments; quoting prices and discounts; reporting stock levels; and making proactive outbound calls.

The flexible and competitive service we provide allows them to scale up and down to accommodate seasonal peaks around festivals and summer events, ensuring their customers are always fully stocked and sustainable.

Working together to create a sustainable future.