Echo-U provides bespoke customer contact solutions to a variety of different companies. Established in 2001, we’ve become the UK’s leading customer contact outsourcer in many sectors including retail, parcel delivery logistics, financial services and government and social services.
As a market leader, we provide excellent opportunities for career progression, and over 90% of our Team Leaders started their career with us as advisors. We know work-life balance is important, so we provide our staff with 30 days paid holiday per annum (inc. bank holidays).
We want you to be the best of the best, so we will provide interactive, fully paid, face to face, comprehensive training based in our office, which is spacious, bright, and fully compliant with social distancing guidelines. 100% of our recent recruits rated their training as good to excellent.
Our offices have excellent access to public transport and amenities, and homeworking and office working are available. We are also working towards hybrid options to add additional flexibility for our team.
NATURE and SCOPE:
As a Customer Service Advisor at Echo-U, you will provide first class customer service putting the customer at the heart of everything you do. You will deal with a variety of queries and complaints and will be the first point of contact for our customers, providing professional advice and assistance.
Advertised salary is based on 42.5 hours per week for a 23+ year old employee. More information and specific detail on salary will be given during the first contact
Operational/Open Hours: Monday to Sunday between 8am-9pm
Echo-U are committed to the safety of our staff, we have COVID-19 procedures in place which all employees must follow, if you have any questions, please ask at interview