Start your exciting career in Sports Fashion Customer Service NOW

Customer Service Representative

  •  Location:                      Modern office in central Middlesbrough 
  •  Salary:                          Starting at £19,028 to £20,243.00 
  • Training Intakes:      Monday October 4th, 11th, 18th, 25th & 1st Nov
  •  Position:                       Permanent 40 hours p/wk – opening hours Monday to Sunday 8am – 9pm
  •  Posted:                         1st October, 2021

Echo-U are opening a brand new customer contact centre in central Middlesbrough and hiring 150 Customer Service Advisors.

Join our team and you’ll be working on behalf of the UK’s leading sports fashion retailer, JD Sports, on an inbound campaign helping their customers with their orders, ensuring they have the very best customer experience.

You’re just what we’re looking for if:

• You want to earn a highly competitive salary with 30 days holiday entitlement

• You want a career as a customer service professional

• You are confident holding conversations, curious to understand situations, are a great listener and able to move a conversation forward

• You have reasonable IT and typing skills as you will be working from a PC and taking typed notes whilst listening/talking to customers.

• You are a team player who is excited about the opportunity of working on behalf of a leading brand in a dynamic growing industry

Don’t worry if you haven’t worked in a call centre before we have an amazing training program which is FULLY PAID and our trainers have excellent knowledge and teaching skills. You will have a week of classroom style training followed by three weeks of ‘Grad Bay’ where there is plenty of support around you.

Now what have you got to lose, send your CV to and one of our friendly recruitment team will be in touch with you very soon.