Below you will find our latest news and insight articles.
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Parkdean Resorts choose Echo-U

Here at Echo-U, we are delighted to announce that we have been appointed as the customer contact partner for the UK’s best family holiday company, Parkdean Resorts. Our team are working with Parkdean Resorts’ inbound

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A big Echo-U thank you

Our Echo-U team have been providing customer contact solutions for over 20 years in the UK and beyond. We have the privilege of speaking to our clients’ customers every day, building customer relationships and adding

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Do you want to help deliver Christmas?

And would love a career in customer service, working at Echo-U’s leading customer contact centre in Newcastle on behalf of DPD the UK’s leading Parcel Courier? Echo-U have an exciting opportunity for Customer Service Advisors

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Convenience Driving Customer Loyalty

Convenience is one of the driving motivations behind consumer choice. The ability to purchase and seek support for purchases on the move, quickly, with 24/7 access is becoming an expectation. Indeed 55% of UK customers

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